Are you passionate about clear, concise writing and a knack for making complex information user-friendly? Are you excited about crafting compelling in-app and website copy that delights users? If so, we want to hear from you!

We're seeking a mid-level UX/UI Writer to join our growing team. In this role, you'll create clear, concise, and user-centred copy for our digital products, ensuring a seamless user experience across all touchpoints. You'll also play a key role in maintaining our content management system (CMS), keeping track of updates and changes, and crafting user journeys within our CRM. Additionally, you'll be responsible for maintaining and updating the product's tagging system, ensuring efficient content organisation.

Responsibilities:

• Craft clear, concise, and engaging copy for in-app features, website interfaces, user journeys, CRM touchpoints, and content tags.

• Collaborate with UX designers, product managers, CRM specialists, and developers to understand user needs and translate them into effective copy and a well-organised tagging system.

• Maintain brand voice and tone consistency across all writing projects.

• Collaborate with the analytics team to identify areas for copy and tagging system improvement and iterate based on findings.

• Maintain and update the company CMS, including tracking changes, updates, and ensuring smooth operation.

• Develop and maintain content style guides for all digital products and CRM interactions.

• Stay up-to-date on best practices in UX writing, information architecture, CRM user journey design, and content tagging systems.

Qualifications:

• 4-6 years of experience as a UX/UI Writer or in a similar role.

• Strong understanding of user-centred design principles, UX writing best practices, CRM user journey design, and content tagging systems.

• Proven ability to write clear, concise, and engaging copy for various audiences.

• Experience with content management systems (CMS) is a plus.

• Excellent collaboration, communication, and interpersonal skills.

• Ability to work independently and manage multiple projects simultaneously.

• A passion for language and a strong eye for detail.

Bonus Points:

• Experience with UI/UX design tools (e.g., Figma)

• Experience with user research methodologies

• Experience with SEO best practices

Full listing: https://www.linkedin.com/jobs/view/3998080972