Role Purpose:

We are looking for a Senior UX Designer to enhance user experiences by improving the usability, accessibility, and usefulness of our products. This role involves translating business requirements and user needs into impactful, user-centered design decisions that drive engagement and satisfaction across multiple platforms.

Key Responsibilities:

• Design user flows, wireframes, prototypes, and actionable features based on business requirements and user needs.

• Analyze and evaluate applications, systems, and user interactions across web, multimedia, voice response, and conversational interfaces.

• Develop and communicate design strategies effectively, collaborating with cross-functional teams, including Product Management and Application Engineering.

• Ensure usability and accessibility standards are met throughout the design lifecycle.

• Engage in user research and usability testing to better understand user needs and create user-centered designs.

• Inspire colleagues and stakeholders by sharing knowledge, improving design processes, and contributing to the development of common UI libraries.

• Experience designing user interactions for AI-driven products, including conversational interfaces, predictive analytics, and machine learning models.

• Ability to leverage AI to enhance user experiences and solve complex problems through innovative design solutions.